Category: Case Studies IE

OCU Group: Scaling with confidence – enhancing governance and strengthening the supply chain | IE

Utilities and digital infrastructure specialist, OCU Group, uses Payapps to strengthen its operations and ensure a competitive supply chain. For OCU Group, a utilities and digital infrastructure specialist delivering work across electricity, gas, water, rail, telecoms and directional drilling, growth became the catalyst for fundamental change. Founded in 1994 and headquartered in Stockport, Greater Manchester, […]

Digitising for Efficiency and Transparency: How Vaughan Engineering Services Transformed Subcontractor Payment Processes | IE

Vaughan Group - Website Blog Header

https://youtu.be/3Y9HZ_6hgfU Established in 1955, Vaughan Engineering Services Ltd is a leading mechanical and electrical building services engineering contractor operating throughout the UK and Ireland. The company offers a comprehensive range of services – design, manufacture, installation, and maintenance of complex engineering systems – across a variety of both public and private development projects. From offices […]

Phoenix ME: A Smart Approach to Supply Chain Payment Claims | IE

https://www.youtube.com/watch?v=s3EYeA1Ts7I Phoenix Mechanical Electrical (Phoenix ME) is an established market leader specialising in the design, installation, and commissioning of mechanical and electrical systems across various sectors, including commercial offices, banking establishments, data centres, education, government buildings, residential infrastructure, retail, and pharmaceutical laboratories. Established in 1931, Phoenix ME operates from locations in London, Cambridge, and across […]

GRIGGS turn to Payapps to manage rising volume of subcontractor payment claims | IE

Griggs - Payapps Customer

Established in 1968 and operating within North London and the Home Counties, GRIGGS are a leading developer and contractor, passionate about creating bespoke new build homes and exclusive developments in premier locations. Now in its third generation, upholding a reputation for honesty and integrity is as important as it ever has been to GRIGGS. Success […]

William Birch & Sons Ltd choose Payapps to streamline construction payment claims | IE

William Birch & Sons - Payapps Customer

We are delighted to welcome William Birch & Sons Limited as a new customer, the latest contractor to choose Payapps to streamline the processing of received payment claims. ‍As one of the region’s longest established family-owned construction companies, William Birch have a reputation for quality construction and heritage skills. The business was founded in York in 1874, […]

Payapps – making the lives of quantity surveyors easier | IE

Payapps - making the lives of quantity surveyors easier

A Q&A with Mobarak Ali, Graduate QS, Bouygues UK The Riverside is a new £115 million mixed-use development in the city of Canterbury, and is one of Bouygues UK’s larger projects. The scheme will provide 189 new homes, 491 student bedrooms as well as a new leisure complex including restaurants, bars, and multiplex cinema.  We chatted with Mobarak […]

Gtek – submitting applications for payment through Payapps for a competitive edge | IE

Gtek - Submitting applications for payment through Payapps for a competitive advantage

Process change is never easy, especially in the construction industry. Unlike other industries, where repeatable processes are established to deliver a consistent result, each construction project has its own nuances, making the automation of otherwise repeatable processes particularly challenging.  One such process is the payment process.  It is no secret that when it comes to […]

Bouygues UK part 2 – subcontractor adoption of Payapps for easy creation and tracking of payment applications | IE

Working with a large number of subcontractors across multiple projects, and with labour shortages affecting the UK construction industry, Bouygues UK are using Payapps to further strengthen their collaborative relationships with their supply chain. Specialising in the residential and education sectors and operating in the UK for over 20 years, Bouygues UK run a large number of […]

Bouygues UK part 1 – how slick payment claims processing has improved efficiency, visibility and risk management | IE

https://youtu.be/Dw8O46x8MZ0?si=ECbAzQYmelWEuHUH Bouygues UK is part of a diversified services group operating in over 80 countries with 129,000 employees. Operating in the UK for over 20 years, Bouygues UK designs and builds sustainable developments that enhance and transform communities, and is one of the largest contractors in the UK. Specialising in the residential and education sectors, Bouygues […]

How Cilantro are reducing payment-related risk with Payapps | IE

How Cilantro are reducing payment-related risk with Payapps

How Cilantro are reducing payment-related risk with Payapps To download this case study as a PDF, complete the form below. Cilantro Engineering are a leading London Building Services Contractor delivering large scale residential projects. Over the last 18 years, Cilantro have grown to over 500 staff and a turnover of £80m, delivering the design and […]

Why Payapps? An interview with Stepnell’s Chief Accountant | IE

An interview with Stepnell's Chief Accountant

Why Payapps? Stepnell’s Chief Accountant talks about improved visibility of payments and cashflow. In this interview David Crombie, Stepnell’s Group Chief Accountant, tells us: Read more about Stepnell’s use of Payapps and download a written case study. If you would like to learn more about Payapps, request a free demo or a brochure today.

Stepnell – collaboration and compliance for peace of mind | IE

Complete the form below to download this case study as a PDF. Established in 1867, Stepnell are part of the very fabric of the UK construction industry. Serving a broad spectrum of private and public sector clients, Stepnell ensure their clients realise their vision by providing a more holistic approach to project design, build, management and delivery with the resources and infrastructure to deliver larger, more challenging projects. David Crombie is Stepnell's Group Chief Accountant. With an 18-year long tenure in executive finance roles at some of the UK's largest contractors, David knows the payment notice process extremely well. He and the team at Stepnell chose to roll out Payapps across their projects to help with the management and certification of applications for payment. We asked David to shed some light on Stepnell's processing of applications before and after the introduction of Payapps. Life before Payapps Before adopting a new process, Stepnell's method for managing applications for payment and payment notices was, as it still is in many construction firms, rather laborious. David explains, "Upon receiving the subcontractor's application, the quantity surveyor would make their assessment and provide the payment notice to the contracts manager for approval. The approved application was then returned to our commercial team for final approval. Only when fully signed off could it be passed to our finance department to raise the payment within the ERP system." "This sounds like a relatively neat workflow," says David, "Until you realise that it was largely paper-based, involving much manual effort to pass the paperwork between departments. "Add to that the errors inherent in manual data entry, the need to chase teams to review and approve documents, and the risk of mislaid information, it became clear to us here at Stepnell that there was room for both accuracy and efficiency improvements - we wanted to make the status of each application more visible to all concerned." Siloed information, missed deadlines and payment delays were inevitable given the number of manual steps involved. Stepnell, a forward-thinking contractor, have been quick to realise, however, that there must be a better way; a way that improves communication within their business across the entire process while also enhancing collaboration with their supply chain. Hear more about life before Payapps for Stepnell in an interview with David Crombie. Automated workflow for improved efficiencies Stepnell were keen to modernise their process and unite information within a centralised platform to provide a single version of the truth across their own departments and to their subcontractors. Having explored the online Payapps platform, they knew they had found a solution that would benefit all parties concerned. David tells us, "Now, those involved in the application for payment process are immediately notified following approval at prior stage, and automation of payment notices ensure we no longer miss deadlines - it is a big relief." Streamlining the workflow has significantly improved the speed and accuracy in the way applications for payment are processed at Stepnell, much to the delight of those involved, including David: "The visibility of our cash position on all of our projects and contracts has been a revelation. There have been substantial time savings because of the elimination of manual administration, allowing the team to become increasingly efficient on a day-to-day basis. Payapps has completely resolved the key challenges we faced trying to manually process applications for payment." David goes on to say, "The commercial and account teams can more easily collaborate. We can quickly and easily identify any bottlenecks that might slow the processing of applications, helping us to reduce the number of stalled payments and pay less notices. Ultimately, using Payapps to reduce blind spots across all departments reassures us that we are operating in accordance with the Construction Act and that we are proactively reducing risk of adjudication. At the same time we can use Payapps to verify insurance documents and CIS tax rates." "Now, those involved in the application for payment process are immediately notified following approval at prior stage, and automation of payment notices ensure we no longer miss deadlines - it is a big relief." David Crombie | Group Chief Accountant, Stepnell Why Stepnell wouldn't be without Payapps David seems thrilled to have introduced Payapps, quickly and easily improving the experience of managing applications for payment not only across Stepnell's teams but for their supply chain members too. We knew there were major improvements that could be made across the entire process and so we were overjoyed to discover a solution that effectively removes our worry about getting it right... and that means our subcontractors are also reassured that payments will be made as contractually agreed. Payapps does the hard work by making certain we're on track at every stage, ensuring we're legislatively compliant and reducing financial risk by providing visibility of payment status across all projects. We couldn't do without it now. David Crombie | Group Chief Accountant, Stepnell

Established in 1867, Stepnell are part of the very fabric of the UK construction industry. We asked David Crombie, Group Chief Accountant, to shed some light on Stepnell’s processing of payment claims before and after the introduction of Payapps. Complete the form below to download this case study as a PDF.   Established in 1867, […]

Modular Connexions saves significant time submitting payment claims | IE

Modular Connexions are professionals in offsite manufacturing and construction, and support companies with modular fabrication, pre-construction services, install and finishing. The business uses the cloud-based Payapps platform to prepare consistent, contractually compliant payment claims, submitting these along with any necessary evidence. By using a single platform and removing the need to email anything, Modular Connexions […]

Payapps and G F Tomlinson streamlining the payment claims process | IE

Payapps and G F Tomlinson streamlining the payment applications process

One of the largest contractors in the East Midlands, with an annual turnover exceeding £150m, G F Tomlinson receives hundreds of payment claims from subcontractors each month. Challenge: inefficient methods of managing payment claims Recognising the time and cost in wages that it takes to manage this process manually, the business took steps to increase […]

BW: Workplace Experts – the evolution of assessment and payment practices | IE

BW: Workplace Experts

The commercial director and financial controller of BW: Workplace Experts discuss the evolution of assessment and payment practices. Boasting a diverse range of projects for the likes of Microsoft, Brookfield and Universal Music Group, BW: Workplace Experts continually strive for innovation and collaboration within the interior fit-out industry. With turnover growing fast over the past […]